Privacy Policy

BelJay Art respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information that may be collected when you visit the BelJay Art website, place an order, contact the business or otherwise interact with BelJay Art.

Information We May Collect

Depending on how you use the website, information collected may include:

• Your name

• Email address

• Billing and delivery address

• Telephone number, where provided

• Order and purchase information

• Communications you send to BelJay Art

• Information required to process and deliver your order

• Technical information relating to your use of the website, such as browser, device, IP address or website activity, where collected by the website platform or associated services

How Your Information Is Used

Personal information may be used to:

• Process and fulfil orders

• Arrange shipping and delivery

• Communicate with you about your purchase

• Respond to questions or customer service enquiries

• Process returns, replacements or refunds

• Maintain business and transaction records

• Improve the website and customer experience

• Detect or prevent fraudulent or unauthorised activity

• Meet applicable legal, accounting or regulatory requirements

• Send marketing communications where you have consented to receive them

Payments

Payments made through the website may be processed by third-party payment providers.

Payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy policies and security practices.

BelJay Art does not intentionally collect or store your full credit or debit card details where payment information is processed directly by a third-party payment provider.

Sharing Your Information

BelJay Art does not sell your personal information.

Information may be shared with trusted third-party service providers where reasonably necessary to operate the website, process payments, fulfil orders, provide delivery services, maintain business systems or provide other services associated with your purchase.

These may include website and ecommerce providers, payment processors, postal and courier services, email providers, analytics providers and other technology services used to operate the business.

Information may also be disclosed where required or authorised by law.

Marketing Communications

Where you have chosen to receive marketing emails or other promotional communications, your contact information may be used to send news, product updates, offers or other BelJay Art communications.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting BelJay Art.

Transactional communications relating to an order may still be sent where necessary.

Cookies & Website Analytics

The BelJay Art website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve the customer experience.

Third-party services used by the website may also use cookies or similar technologies in accordance with their own privacy policies.

Where required, you may be given options to manage cookie preferences through the website or your browser.

Keeping Information Secure

Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Retention of Information

Personal information may be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records, resolve disputes and comply with legal, taxation and accounting obligations.

Accessing or Correcting Your Information

You may contact BelJay Art if you would like to request access to personal information held about you or ask for inaccurate information to be corrected.

Where applicable, you may also request deletion of personal information, subject to any information BelJay Art is required or permitted to retain for legal or business purposes.

Third-Party Websites

The website may contain links to third-party websites or services.

BelJay Art is not responsible for the privacy practices or content of external websites. You should review the privacy policy of any third-party website you choose to visit.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, business practices, services or applicable requirements.

The current version will be published on this website.

Contact

For questions about this Privacy Policy or how your personal information is handled, please contact BelJay Art using the contact details provided on the website.